Capquest Debt Recovery – Debt Collection Agency

Have you recently received a letter or a phone call from Capquest Debt Recovery? If yes, read our ultimate guide for further advice and information to find out how we can help you.

If you’re currently in a financially difficult position, Refresh understands how challenging this can be. Trying to make your monthly repayments on time to your creditors isn’t always easy. Clearing debts such as unpaid pay day loans, doorstep loans, credit cards, catalogues, and not to forget any overdrafts isn’t always easy and straightforward with everyday living costs adding up year on year.

Remember that any debt collection agency such as Capquest Debt Recovery are not bailiffs. This means that they do not have the same rights that a magistrate or high court enforcement agent would have.

Who are Capquest Debt Recovery?

Capquest Debt Recovery are a UK debt collection recovery agency. Their sole purpose is to recover unpaid debt.

The debt collection agency was founded in 1985. Capquest’s clients are those who provide credit in the UK, such as high street banks, credit card companies, motor finance companies and many others.

Capquest Debt Recovery also manages a large number of credit portfolios on behalf of a number of leading UK financial institutions. These include: high street lenders, utility companies and consumer credit companies.

The company’s UK headquarters are based in Farnborough, with an additional office in Glasgow. They also employ more than 350 people.

Capquest are a subsidiary of Arrow Global Group Plc, one of the UK’s largest purchasers of non-performing accounts and providers of credit management solutions.

The debt recovery agency states that they “listen to their customers’ needs and work with them to develop realistic and manageable ways to repay their accounts.” Additionally, their aim “is to help customers get back onto the road to financial health.”

If you’re struggling with debt and need help with stopping Capquest Debt Recovery. Call our specialist advisors today on 0800 121 48 63 or complete the online form to the right to request a call-back.

What can Capquest Debt Recovery do?

Capquest Debt Recovery are a debt collection agency, this means that they are not given any additional legal powers to help them when recovering outstanding balances. They cannot take any further action that the original creditor would not be able to take themselves. This essentially means that Capquest have to follow the same processes and guidelines as the original creditor would have to do when trying to recover any outstanding debt.

The company will try to get in touch with you in a number of different ways. You will most likely hear from Capquest Debt Recovery through letters in your mail box and phone calls made to your landline and mobile phone.

Dealing with Capquest Debt Recovery will be a tough experience for many people who are struggling with debt, this only becomes more difficult when you start to receive letters and phone calls from them.

The good news is that, Capquest Debt Recovery along with many other debt collection agencies are not allowed to mislead you with false information about their legal rights.

Our expert advisors will be able to take into account your current financial situation to help you find a solution that’s right for your needs. We can negotiate an affordable payment plan for you. We will do this for any debts held by Capquest Debt Recovery, along with any other debts that you may have.

Speak to a specialist money advisor at Refresh Debt Services today on 0800 121 48 63 or simply complete the online form on this page to request a call-back.

What should I do if Capquest Debt Recovery try to contact me?

Don’t ignore their phone calls and letters to start with. This could make the situation worse, as they will be more likely to proceed with further action.

At this stage, it is important to know what your rights are and what you should do when Capquest debt recovery start their collection process. We’re able to help you resolve this situation by discussing a variety of wider financial solutions that are available to you.

Debt collection agencies such as Capquest will send you many automated and standardised letters. They will ask you to contact them by phone to set up a suitable arrangement. Sometimes, they may even try to threaten you with a visit to your property.

Later down the line, Capquest Debt Recovery could potentially offer you an out of court settlement. The situation can become less manageable when they start making threats to take you to court to obtain a county court judgement (CCJ), depending on your circumstances, in some instances, they could make you bankrupt.

It’s important to remember that these are automated letters, a similar letter will be sent to everyone Capquest are trying to recover unpaid debt from.

For many, it can be difficult to come to a suitable arrangement when setting up a repayment plan with Capquest Debt Recovery. We can help you find a solution that’s right for you by looking at what you can realistically afford to pay each month. We take into account details of your current financial situation by running through a household income and expenditure with you. This looks at what money you’ve got coming in and where that money is being spent, this information will help us to advise you on the most suitable option.

Have you been contacted by Capquest Debt Recovery? If yes, contact Refresh Debt Services to speak to one of our friendly advisors today for free impartial advice. We’re able to advise on a range of solutions, helping you become debt free.

How do I contact Capquest Debt Recovery?

You can contact Capquest Debt Recovery through a number of different ways.

If you wish to contact Capquest Debt Recovery via post, you can write to them at: Capquest Group, Templer Avenue, Farnborough Business Park, Farnborough, Hampshire, GU14 6FE

You can call Capquest Debt Recovery on 0333 999 7200 and fax them on 0333 999 7299

Their office opening hours are as follows:
8:30am – 8:00pm, Monday to Thursday
8:30am – 6pm Friday
9:00am – 1pm Saturday
Closed – Sunday


Remember that any telephone calls you make may be recorded.

Visit Capquest Debt Recovery’s website directly at: http://www.capquest.co.uk/home/

If you need to email Capquest Debt Recovery, you can send them a message at: customers@capquest.co.uk

A map showing Capquest Debt Recovery’s Head Office location can be found below.

How can Refresh Debt Services help me stop Capquest Debt Recovery?

Our friendly team of advisors understands how worrying it is when you receive letters and phone calls from companies such as Capquest Debt Recovery.

It can often be a difficult and stressful position to be in when you’re falling behind and not in control of your debts. This is why we’re able to help you find the right solution to meet your personal circumstances.

If you need help with Capquest Debt Recovery, as well as help with any other debts that you may have, call our expert advisors today on 0800 121 48 63 or complete the online form to the right of this page to request a call-back.