BW Legal – Debt Collection Agency

Have you ever received a letter or had a phone call from BW Legal? If you have, it might be because you’ve missed payments to a creditor that you owe money to. If you’ve made late payments or missed payments altogether, check out our guide to BW Legal. We hope to provide you with useful advice to inform you on how Refresh Debt Services can help you.

Being in a tough financial position can be difficult for anyone, we can understand that you’re trying to make repayments to pay off any creditors that you owe money to. Finding the right solution isn’t always easy, we hope to change that. If you’re trying to make payments for things like pay day loans, credit cards and overdrafts, this could be challenging. Realising that the cost of living is only going upwards can create added pressure on your finances.

It’s useful to know that a debt recovery agency like BW Legal are not a bailiff or enforcement agency. They do not have the same rights that a bailiff/enforcement agent would have.

Who are BW Legal?

BW Legal are the UK’s largest independent debt recovery law firm. The debt collection agency was founded in 2009.

The company is based in Leeds and has more than 250 members of staff.

BW Legal state that they are debt collection and litigation specialists who are “focused on delivering market leading recovery solutions in an ethical and fair manner.” They carry out collections across consumer debt sectors as well as traditional commercial debt. The debt collection agency is regulated by the Financial Conduct Authority (FCA).

Their platform includes call monitoring, bespoke reporting, an online portal and volume court claim issue.

Are you struggling with debt and need help with stopping BW Legal? Call our specialist advisors today on 0800 121 48 63 or complete the online form to request a call-back.

What can BW Legal do?

As a debt collection recovery company, BW Legal do not have any additional legal rights granted to them whilst chasing customers for any outstanding debt. The company is not able to take any additional action that the original creditor would not be able to take themselves when they’re chasing you for unpaid debt. This essentially means that BW Legal must follow the same rules and guidelines that the original creditor must also follow when recovering any remaining balances.

The staff at BW Legal will try to contact you via phone calls and letters sent through the post.

Our friendly money advisors here at Refresh Debt Services understand what it’s like when helping people deal with debt collection recovery agencies such as BW Legal. Making them understand your current financial situation including any personal circumstances isn’t always easy. The threatening phone calls and letters BW Legal make and send respectively only make the situation more stressful.

BW Legal are not able to provide you with any misleading information. This is in regards to their legal standing. If you have been given any incorrect advice from BW Legal, you must write and send a letter of complaint to their complaints department (see contact details below) as soon as possible. We also recommend that you notify the Financial Conduct Authority (FCA) about what has taken place. Remember to make a note of what happened, as well as including any dates and times.

Our specialist money advisors can assist you by looking at your personal and financial circumstances. We will help you find the right solution to meet your needs. Refresh is able to mediate and negotiate an affordable and sustainable repayment plan for you. We’re able to do this for debts that are now held with BW Legal, as well as any other debts that you may still have outstanding.

Contact our specialist advisors today by calling 0800 121 48 63 or complete the online form on this page to request a call-back.

What should I do if BW Legal contact me?

If you’ve defaulted on payments to creditors, at some point, debt collection recovery agencies like BW Legal will try to contact you. Knowing your rights and how to deal with BW Legal when they make contact can be very useful. Speak to an expert advisor at Refresh today to discuss what options and solutions are available to you. Alternatively, you can complete the form on this page and an advisor will be able to call you at your convenience.

It’s important that you ensure you’re keeping copies of any emails and letters BW Legal send your way. This is because these letters and emails will contain useful information about how much you owe on each account as well as reference numbers.

You will most likely be sent many automated letters from BW Legal. Debt collection agencies will use these automated letters to request that you call them and make arrangements for a repayment plan for any outstanding debt.

If your financial circumstances hinder you from reaching a suitable agreement, debt recovery companies like BW Legal could potentially offer you an out of court settlement to settle the debt. They will try and attempt to make things difficult for you with further threats of court action. However, this ultimately depends on the type of debts you have, and what the outstanding balance is for each account.

Remember that most of these standardised letters sent by BW Legal will be automated. A similar letter will also be sent to any customer that BW Legal are attempting to recover any outstanding debt from. The only minor differences will be creditor names and the balance owed.

Agreeing to a repayment plan with debt collection companies such as BW Legal can often be difficult. The friendly team at Refresh Debt Services are able to consider your financial and personal circumstances before explaining what options and wider financial solutions are available to you. Our expert advisors look at your affordability, ensuring that any repayment plan we arrange is suitable. The range of wider financial solutions available to you are based on your household income and expenditure figures. Ultimately helping you make an informed decision when you take the first steps to becoming debt free.

If you have ever been contacted by BW Legal or any other debt collection agency, contact Refresh today to speak to a specialist advisor on 0800 121 48 63 or complete the online form on this page to request a call-back. We provide free impartial advice and guidance.

How do I contact BW Legal?

You can contact BW Legal through a number of different ways.

If you want to contact BW Legal through the post, you can write to them at the following address: Enterprise House, 1 Apex View, Leeds, West Yorkshire, LS11 9BH

If you wish to speak to someone at BW Legal over the telephone, call 0113 487 0430

Here are BW Legal’s office opening times:
8:00am – 8:00pm, Monday to Thursday
8:00am – 7pm Friday
9:00am – 1pm Saturday
Closed – Sunday


Remember that any telephone calls you make are likely to be recorded.

You can visit BW Legal’s website at the following link: http://www.bwlegal.co.uk/

If you need to send BW Legal an email, you can send them a message at the following email address: enquiries@bwlegal.co.uk

A map showing BW Legal’s Head Office location can be found below.

How can Refresh Debt Services help me stop BW Legal?

Our team of expert money advisors fully understand how stressful and worrying it can be when you’re contacted by a debt collection agency such as BW Legal.

If you’ve received letters, emails or phone calls from BW Legal, this can only make things more difficult when trying to make monthly repayments on time. Our friendly team will consider your financial and personal circumstances before advising on what solutions are available to help you become debt free.

If you need help with BW Legal or with any other outstanding debts, contact our specialist advisors today on 0800 121 48 63 or alternatively, complete the online form to request a call-back.