Advantis Credit – Debt Collection Agency

Recently had a phone call or been sent a letter from Advantis Credit? It’s likely that you might have missed one or more of your repayments with a creditor that you owe money to. If you’re falling behind and struggling with debt, read our guide to Advantis Credit for useful advice and information to see how Refresh Debt Services is able to help you.

Being in debt can be a difficult time for anyone, our team understands that you’re trying to pay back your creditors within your affordability. We know it’s not easy trying to find the right solution. If you’re currently trying to pay off things like credit cards, store cards, catalogues and overdrafts, this can be challenging. When you realise that the cost of everyday living is only going up, it creates further pressure.

It’s useful to know that debt collection agencies such as Advantis Credit are not bailiff/enforcement agents. They do not have the same rights as bailiffs/enforcement agents would have.

Who are Advantis Credit?

Advantis Credit are a UK debt collection agency. They were established in 2004, and are currently based in Stoke-on-Trent. The company specialises in debt collection, debt purchase and credit management. HMRC, DVLA and Severn Trent Water are just a few clients that they work with.

The debt collection agency has more than 250 team members, who help more than 2 million customers each year. Their clients can be listed from a number of market sectors, these include: Government bodies, retail, finance and utility companies. Advantis Credit work on behalf of these companies to help customers who have fallen behind on their repayments.

Advantis Credit is a member of the Credit Services Association (CSA), and is authorised and regulated by the Financial Conduct Authority (FCA).

Are you struggling with debt and need help with stopping Advantis Credit? Call our specialist advisors today on 0800 121 48 63 or complete the online form to the right to request a call-back.

What can Advantis Credit do?

As a debt collection agency, Advantis Credit aren’t given any additional legal powers when recovering any unpaid debt from customers. They are not able to take any further action that the original creditor would not be able to take themselves when chasing you for any unpaid arrears. This means that Advantis Credit have to follow the same rules and regulations as the original creditor would have to follow when recovering the remaining balance.

The team at Advantis Credit will try and reach you through phone calls and letters.

At Refresh, we know what it’s like when helping people manage and deal with debt collection companies like Advantis Credit. It isn’t always easy to make them understand your current financial position as well as any personal circumstances. Letters that Advantis send you and phone calls that they make don’t help the situation.

The good news is that companies like Advantis Credit cannot give you any false information. This refers to their legal standing. Have you been given any inaccurate advice and/or information from Advantis? If you have, you must write and send a letter of complaint to them directly (see contact details below). We also recommend that you alert the Financial Conduct Authority (FCA) as soon as possible. Remember to make a note of what happened, as well as any dates and times.

Our friendly money advisors are able to assist you by looking at any personal and financial circumstances. We will help you find the right solution to meet your needs. Refresh is able to negotiate an affordable repayment plan on your behalf. Our specialists can do this for debts that are now with Advantis Credit or any other debts that you may still have outstanding.

Contact our friendly money advisors today by calling 0800 121 48 63 or complete the online form on this page to request a call-back.

What should I do if Advantis Credit contact me?

Sooner or later, Advantis Credit will try to make contact with you. It’s useful to know your rights when dealing with debt collection agencies. Call Refresh Debt Services today and we will be able to help you find the right solution by discussing a number of different options available to you. Alternatively, you can complete the form on this page to request a call-back.

Remember to keep a copy of any letters and emails Advantis Credit send to you. Within these letters, you will find important information such as account balances and reference numbers.

Debt collection agencies like Advantis Credit also like to send their customers lots of automated letters. These automated letters will ask you to call them to set up a repayment plan for any unpaid balances.

As the debt collection process continues to happen, if you’re unable to reach an agreement, Advantis Credit may offer you an out of court settlement to settle the balance due. Debt recovery companies attempt to make things difficult with threats of court action. However, this will really depend on what type of debts you owe, as well as the total amount owed.

Remember that the letters and emails Advantis Credit send you will be mostly automated. A very similar standardised letter/email will also be sent out to anyone that Advantis is trying to recover any unpaid debt from.

It can be difficult to agree a suitable repayment plan with debt collection agencies such as Advantis Credit. Here at Refresh, we will take into account your current personal and financial circumstances before we help you find the right wider financial solution. Our specialist money advisors take a look at what you can realistically afford to pay each month, ensuring that any payment plan we set up for you is both manageable and realistic. These solutions are based upon your household income and expenditure details, allowing you to make the right decision when taking the first steps to become debt free.

If you have ever been contacted by Advantis Credit or any other debt collection agency, call Refresh Debt Services today to speak to a specialist advisor. We provide free impartial advice and guidance. We can advise on a number of solutions that will help you become debt free.

How do I contact Advantis Credit?

You can contact Advantis Credit through a number of different ways listed below.

If you want to contact Advantis Credit through the post, you can write to them at the following address: Advantis Credit Ltd, Minton Hollins Building, Shelton Old Road, Stoke-on-Trent, Staffordshire, United Kingdom, ST4 7RY

Want to speak to someone over the phone at Advantis Credit? Call 01782 401 100

Here are Advantis Credit’s office opening times:
8:00am – 7:00pm, Monday to Friday
8:30am – 1pm Saturday
Closed – Sunday


Remember that telephone calls are likely to be recorded.

You can visit Advantis Credit’s website at the following link: https://www.advantiscredit.co.uk/

If you need to send Advantis Credit an email, you can send them a message at the following email address: admin@advantiscredit.co.uk

A map showing Advantis Credit’s Head Office location can be found below.

How can Refresh Debt Services help me stop Advantis Credit?

Our team of specialist money advisors know how difficult and worrying it can be when you’re contacted by Advantis Credit as well as any other debt collection agencies.

If you’re finding it difficult to manage your money, it can be stressful for you and your family. Receiving emails, letters, phone calls and text messages doesn’t help when you miss your monthly repayments and are no longer in control of your finances. Our friendly team of specialist advisors are able to look at your personal and financial position to advise on solutions that will help you become debt free.

If you need help with Advantis Credit or with any other debts that you may still have outstanding, contact our specialist advisors today on 0800 121 48 63 or alternatively, complete the online form to request a call-back.