Protecting your privacy is important to us. This privacy statement explains how we collect, store and use the information you provide.
Please read this privacy statement carefully, as once you use the Refresh Debt Services web site you will be deemed to have read and accepted this statement.
What personal information is collected via the web site?
We will only collect personal information about you, given by you, when you complete a contact form requesting us to contact you. The personal information collected includes: your name, telephone number, home address and email address.
Please note that for quality and training purposes, telephone calls will be recorded and monitored.
Cookies
When using this web site, some information may be collected automatically using ‘cookies’. These are small text files which facilitate the processing of your data and enables us to analyse how the site is being used. Two types of cookies are used:
Temporary cookies which form part of the security process while you are using the web site; and
Permanent cookies which identify the link you used to find our web site, check your browser so that we can make sure that our web site and services work well with your computer and to help us monitor traffic on our web site.
Disabling/Enabling Cookies
You have the ability to accept or decline cookies by modifying the settings on your browser.
If you are using Microsoft Windows Explorer
• Open ‘Windows Explorer’
• Click on the ‘Search’ button on the tool bar
• Type ‘cookie’ into the search box for ‘Folders and Files’
• Select ‘My computer’ in the ’Look In’ box
• Click ‘Search Now’
• Double click on the folders that are found
• ‘Select’ any cookie file
• use the ‘Delete’ button on your keyboard
If you are not using Microsoft Windows Explorer, then you should select ‘cookies’ in the ‘Help’ function for information on where to find your cookie folder.
We do not pass on, or sell cookies to any other companies. Further information on the use of and managing cookies can be found at: http://www.microsoft.com/info/cookies.mspx
What happens to the information provided/collected?
We may use the information you provide to contact you, for product administration and for customer research. The information you provide through this website may be used by Refresh Debt Services to provide you with information, including by email and mobile telephone, about products and services that may be of interest to you.
We may use or disclose information to the extent required by law, court order, as requested by other government law enforcement authority or to enforce legal rights.
We will not pass your personal information to third parties.
Safeguarding your personally identifiable information
We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided.
Review, correction and deletion of information from our files
If for any reason you are concerned that the personal information maintained by us is not correct, or should you wish to have your personal information removed from our records, please contact us by email at info@refreshdebt.co.uk and we will be happy to review, update or remove information as appropriate.